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CDRepairs is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
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Category: Business :: Helpdesk & Remote PC
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Platform: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Star
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Type: Shareware
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Cost: $99.00 US
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Size: 5830 K
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Released: 2007-06-30
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Company: Merging Technologies
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Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.
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Category: Business :: Helpdesk & Remote PC
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Platform: WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home
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Type: Demo
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Cost: $99.95 US
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Size: 1592 K
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Released: 2006-12-20
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Company: IPI Business Solutions, Inc.
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Do you have a web site and customers? Great! IPI.HELPDESK? will help you to communicate efficiently with your customers through your web site.
IPI.HELPDESK? improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.
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Category: Business :: Helpdesk & Remote PC
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Platform: WinNT 4.x,Windows2000,Windows2003,Unix,Linux,Linux Console,Linux Gnome,Linux GPL
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Type: Demo
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Cost: $99.95 US
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Size: 1592 K
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Released: 0000-00-00
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Company: IPI Business Solutions, Inc. (EN)
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Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
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Category: Business :: Helpdesk & Remote PC
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Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vist
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Type: Shareware
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Cost: $900.00 US
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Size: 5183 K
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Released: 2008-05-04
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Company: Leigh Business Enterprises Ltd.
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Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
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Category: Business :: Helpdesk & Remote PC
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Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vist
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Type: Shareware
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Cost: $950.00 US
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Size: 2304 K
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Released: 2008-03-06
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Company: Leigh Business Enterprises Ltd.
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LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents. Application helps in recognizing customer needs, monitoring web traffic and providing help with canned answers. It is a solution for companies willing to improve their communication with customers.
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Category: Business :: Helpdesk & Remote PC
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Platform: WinXP,Windows2000,Windows Media Center Edition 2005,Windows Vista Starter,Window
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Type: Commercial
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Cost: $36.00 US
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Size: 7441 K
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Released: 2008-05-06
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Company: LIVECHAT Software
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LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.
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Category: Business :: Helpdesk & Remote PC
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Platform: WinXP,Windows2000,Windows Media Center Edition 2005,Windows Vista Starter,Window
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Type: Commercial
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Cost: $33.00 US
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Size: 6849 K
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Released: 2007-08-14
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Company: LIVECHAT, Inc.
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LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.
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Category: Business :: Helpdesk & Remote PC
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Platform: WinXP,Windows2000
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Type: Commercial
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Cost: $33.00 US
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Size: 4510 K
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Released: 2006-09-08
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Company: LIVECHAT Inc.
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Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
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Category: Business :: Helpdesk & Remote PC
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Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
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Type: Shareware
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Cost: $29.95 US
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Size: 975 K
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Released: 2006-09-22
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Company: Information Packaging
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SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
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Category: Business :: Helpdesk & Remote PC
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Platform: Windows2000,WinXP,Windows2003,Linux
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Type: Freeware
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Cost: $0.00 US
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Size: 32060 K
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Released: 2007-11-05
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Company: AdventNet Inc
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